COVID-19 Update for Uplift Active

To our Uplift Active Family,

As a practitioner of aerial arts, you are no stranger to safety and preventative measures. Each of us accepts a certain element of potential danger every time we mount an aerial apparatus, and we all take great care to prevent unnecessary risk.

But during this time of pronounced uncertainty shared by the entire world, life can get overwhelming. As a general safety reminder, please take extra precautions to keep you and those around you safe.

Shipping Updates

We are still open and shipping to many countries worldwide, with extended processing times of up to 1 week for US orders, and 2 weeks for orders to Europe, UK, Australia and internationally.  This page will be updated as we get more information. Updated: June 2

For the past two months, shipping companies around the world have been experiencing high shipping volumes with limited staff to handle the increased demand. As locations are beginning to reopen around the world, shipping companies have been changing routes, and while opening more options, these changes are still causing delays in shipping. While the overall shipping situation is improving, please be aware delays are unpredictable and may vary by delivery location. Curfews have caused delivery delays in some cities, and delays in some products leaving our warehouse. 

FedEx and all the shipping carriers are facing increased demand, despite the reduced capacity available, due to the flight cancellations by passenger and cargo airlines. 

Some orders are still arriving relatively quickly, but larger orders and all international orders are taking a little longer, on average about 2-3 weeks. Please see the product description for more details, delivery times vary by product.

Deliveries internationally may be delayed further depending on the local situation. In some countries, express companies are still shut down, and in some countries, customs is understaffed. The situation is changing day by day. Please check with the local delivery companies to ensure they are in operations before ordering and contact us if you have questions. We can ship by TNT, UPS, Aramex and FedEx internationally depending on available options.

If there is no shipping services operating in your country, packages may be returned to sender, we want to avoid this if at all possible as it can be very expensive on large items like A-Frames and we cannot refund initial shipping costs. 

Deliveries to Europe are delayed further due to decreased flights available; please allow 2-3 weeks for orders to Europe and the UK. 

This is a day-by-day situation, so delivery times are not guaranteed. We have temporarily suspended shipment to the Middle East, South America, and some European and Asian countries until normal shipping services resume. Thank you for your understanding and flexibility. 

We will keep you updated on any changes and will update our website accordingly.


Safety Tips and Equipment Cleaning


According to the CDC, the best way to prevent coronavirus disease is to avoid exposure. Wash your hands thoroughly for 20 seconds or more, especially after being in public, or use a hand sanitizer with at least 60% alcohol. (Don't have any hand sanitizer? Make your own!) Practice social distancing, wipe down your cell phone often and wear gloves when touching public surfaces, car handles, etc. Avoid touching your face as much as possible.


It is more important now than ever to properly clean and sanitize your aerial equipment, especially if sharing with others.

  • Cleaning Fabric

The only way to completely sanitize fabric is with soap and water. We recommend washing on gentle cycle separately with a Woolite detergent. Hang to dry or tumble dry on low.

Fabric sprays may help clean the fabrics in a pinch, but they cannot completely sanitize. An old circus trick is to make a spray of 3-parts high proof vodka (ethanol) to 1-part water. You can add a few drops of your desired essential oil, like tea tree oil.

Never use isopropyl alcohol on aerial fabric; it can damage and discolor fabric.

  • Cleaning Metals

Hoops can be untaped, wiped with an alcohol sanitizer, and retaped with fresh tape. Aerial Rigs can be wiped down with an alcohol sanitizer.

Aerial Studio Safety

The group fitness and entertainment industries have taken a major hit. Our hearts are with everyone affected in this difficult time. But remember: This too shall pass! Many studios are taking this temporary downtime to dive into spring cleaning, perform equipment safety checks, and make inventory updates.

Studios, gyms, and fitness centers are closed around the world. Though traffic is reduced, continue to practice enhanced sanitation methods, maintain distance between you and others, and always enforce hand washing up to the elbows before and after you work in the space.

Studios, now is the time to plan for the future. Take this time as a respite from day to day craziness and use it to hone in on your vision for the future, and knock out any tasks that have been on the to-do list for awhile.

If you’re a student, please consider purchasing an aerial class pack from your favorite studio for future use. That may just be the thing that helps them pay rent next month.

Home Aerial Practice

Establishing a home aerial practice is a wonderful opportunity to avoid a disruption in your personal practice. Keep the good energy flowing with a home set up. Our Height Adjustable Aerial Rigs makes it quick and easy to have your own home set-up. You can get some great exercise, you can even set up outdoors in the fresh air.

For those with an existing home aerial studio, consider updating your gear for Spring. Share your practice with us on Instagram by tagging #upliftactive. We are all here supporting one another.


We extend the best well wishes to each of you!


Elaine and the Uplift Active Team

 

 

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