I was sent the wrong length hammock
Hello! We are so sorry you received the wrong length hammock! Please message our customer service team at hello@upliftactive.com so we can assist:)
Easy to setup, use, take down, and transport. Very stable. Good quality. I recommend this aerial rig.
Thanks so much for your feedback!
I've been using for a year. This is my first hoop that I owed. It’s been good so far. My product arrived in great conditions. Customer service were amazing, answered all my questions.
This hoop have 2 inches apart from the top of the head to the hoop. I think it needs more space to have better free movement. Aerial hoop companies had different standards measurements which could be confusing if you are beginner. Make sure to search what’s the best distance for you before you committed
Thanks so much for your feedback on your hoop! While our sizing guidlines are a good guidline to figuring out what size is best for you, these are just recommedations . Personal preferance is also a factor as some aerialists like their hoops to have more or less room depending on what they like:)
Great rig! I got the extender bar too for gigs. The sandbags are nice. It was easy to get up and down.
I bought the 200-300 lb bungee and ordered another strap just to be on the safe side. It came with a few directions but wasn't really clear so I more or less had to figure it out myself. Also, the harness needs to be better designed. The only way I could figure out how to get in was to step into it and for someone weighing 200-300 lbs would be impossible. I weigh 175 and tried it out myself with both straps plus the extra strap so It had 3 straps on it and I'm not sure if a 200-300 lb person could use this bungee. It worked great for me but I'm 25 lbs from 200 so someone heavier would be to low. It's not stout enough. I'm going to try it out for myself more and if it continues to stand up I will order some more but will have to get an extra strap for it as well.
Thanks so much for your feedback! Our team is available via email and chat to help with the bungee setup if needed. You do need to get into the harness by stepping into, which is normal for harnesses. We have video tuturial for putting on the harness here: https://www.youtube.com/watch?v=sGm6q78KlxI&t=45s
People hold their weight and height different than others, and some users may prefer to use an extra bungee cord for more resistance. Some users may need to use a stepping stool.
Please enure than when the bungee cord clips into the harness, that it clips in at the lower back/belly button height while the user is standing flat footed. Any lower won't provide proper resistance, while higher than this may cuase too much resistance and make the harness uncomforable.
Please reach out to use if you have any questions at hello@upliftactive.com . Happy flying!
Absolutely love it. It’s the perfect height and so glad I also got the extension bar. I am 5”1 and my legs don’t hit the sides at all of the rig when doing aerial hoop/lyra.
Thanks so much for your positive feedback! We are happy to hear you love your Aerial Rig, happy flying!:)
Great service
Thanks so much for your positive feedback Happy Flying!
Due to a relocation i had to sell my first a frame rig and ended up purchasing a cheaper option. IMMEDIATE REGRET. I bought this one right after and I'm so glad I did! ♡
Please don't buy cheap knock offs. This rig is incredible!
Thanks so much for your feedback! We are happy you lik our Aerial Rig so much you purchased a second time. Happy Flying!
Its 14 days and i haven’t received the item yet.
Hello,
Hello Fatimah,
Thanks so much for your order & happy to help! Your order was picked up from our warehouse on August 17th with Vnlin. Once it leaves our warehouse, it usually takes 10-15 business days as selected at checkout.
We've sent over the full tracking details. It looks like your package arrived in country earlier this week and is in customs clearance. Once cleared it will be out for delivery. Please reach out if we can help further:)
Happy Flying!
Uplift Active Team
I got this home rig for practice and was delighted to find how easy it was to set up. It's nice to have the option of the different heights that many rigs do not offer but at a more affordable price. This is great for beginner practice.
Thank you so much for your feedback, we are so happy to hear that you are pleased with your Aerial Rig!:) Happy Flying!
I have been using the Uplift bungee for 2.years now ans they are great.
Thanks so much for your feedback, we appreciate it!
Happy Flying!
Team Uplift Active
I love my rig! The customer service is solution based. The rig is stable and sturdy. Such a great investment!
Thanks so much for your review Celeste! We are happy to hear you are pleased with your purchase!
Happy Flying!
Team Uplift Active
Great silk! Pretty stretchy, coming from a low stretch silk, personally I like the bounce.
Hello Isabel,
We are so happy to hear you love your new silks! Thanks so much for the feedback!
Happy Flying!
Uplift Active
Daughter loves it and product is as described! Easy install and great video tutorials
Hello,
Thanks so much for your feedback! So happy your daughter loves it!
Happy Flying!
Uplift Active Team
I wish I would’ve known it takes two rolls to cover an aerial hoop. I ended up ordering another roll, I have not used the product yet.
Haven't tried them yet , but they look high-quality and I am happy with purchase!
Hello Jenny,
Thanks so much for your feedback! We are happy to hear that you pleased with your purchase!:)
Happy Flying!
Uplift Active
Never received. No updates from customer service. No updates from tracking for a month. Very bizarre
Hello Madeline,
Thanks so much for your order & happy to help! We are happy to look into this asap! What is your order number?
Kind Regards,
Team Uplift Active
Had two wonderful sessions so far enjoying my new aerial yoga hammock! Love how I can stretch out fully and move in it. Love the slightly stretchy, yet supportive fabric. And the varied colors from the teals to the pinks are beautiful!
Hello Beth,
We are so happy to hear you are enjoying your hammock so far! Thank you for your positive feedback:)
Happy Flying!
Team Uplift Active
We love our Uplift Active Bungee rigs!! So much fun and an amazing workout!
The Aerial rig is really great. I haven't set it up to the 11 feet height yet, but I have done the 6th hole height by myself. I was disappointed that the poles came scuffed up. I believe this is a brand new rig so I'm not sure why there are so many marks on it.
I am almost 5'6 and ordered the 37 hoop which is great. The pink tape wrapped no problem, but it us definitely sticky. I need to get some chalk (I don't see that for sale on the site here). I can see how 2 roles would make it more comfortable, but the 1 role is fine so far. I love the Barbie pink color.
The setup is really great for practice!!
I got the candy ombré and it’s just as pictured, so beautiful! It’s very stretchy though, I was hoping for low to no stretch.
We love these silks and are super soft and good quality! 10 out of 10 recommend!
Hello Bryn,
Thanks so much for your feedback! We are happy to hear you are pleased with your Aerial Silks:)
Happy Flying!
Uplift Active Team